RETURNS | EXCHANGES | FAQ'S

RETURNS

Your satisfaction is our guarantee. If for any reason you are not completely satisfied with any products purchased from K’Toure Kollections, you may return the unused portion for exchange or refund.


RETURN | EXCHANGES | FAQs


How long will it take to receive a credit for my returned items?

Once received, returns are processed within 7–10 business days.

I ordered/received the wrong product. Can I return it?

If your online order is not as expected, please contact us at ktourekollections@gmail.com for assistance.


DAMAGED ITEMS

My item arrived damaged. What should I do?

If you received damaged merchandise, please the packaging and all contents, contact us as soon as possible at ktourekollections@gmail.com for assistance.


SHIPMENTS TO INTERNATIONAL ADDRESSES

We are currently unable to accept orders billed to or shipped to destinations outside of the United States.

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